Privacy
Policy

Air Porter International® – Privacy Policy

Effective Date: 09 December 2025

Air Porter International (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and share information when you use our website or book private charter services.

1. Information We Collect

We may collect personal and non-personal information from you, including:

(a) Personal Identification Information

  • Full name, email address, phone number, and residential address

  • Passport, visa, or other travel documentation if required for your booking

  • Payment information (processed securely via third-party payment providers)

(b) Passenger and Booking Information

  • Flight itinerary details (departure/arrival airports, dates, times)

  • Number of passengers, special requirements (dietary, medical, mobility assistance)

  • Optional services requested (catering, ground transport, VIP handling, pets, etc.)

(c) Technical and Usage Information

  • IP address, browser type, device type, and operating system

  • Pages visited, interactions with forms, and website usage data

  • Cookies and similar technologies for analytics and functionality

(d) Third-Party Information

  • Data collected through integrated third-party services (e.g., Formspree for booking forms)

  • Information from operators or service providers when required to fulfill your booking

2. How We Use Your Information

We use your information to:

(a) Process and manage charter flight bookings, including confirmations, schedules, and
optional services
(b) Communicate important information regarding your flight or service changes
(c) Ensure compliance with Civil Aviation Safety Authority (CASA) regulations, Air Operator
Certificates (AOC), and other legal or regulatory requirements
(d) Provide personalized services, including tailored flight options and recommendations
(e) Conduct internal business operations, data analysis, and service improvementinitiatives
(f) Respond to inquiries, complaints, or customer service requests
(g) Protect our rights, property, and safety, as well as that of our clients, operators, and partners

3. Sharing Your Information

We will never sell your personal data. Information may be shared only with trusted parties strictly necessary to provide our services:

(a) Licensed Air Operators – to arrange and operate flights on your behalf
(b) Service Providers – for optional services such as catering, ground transfers, VIP handling,
pet transport, and airport lounge access
(c) Legal, Regulatory, or Safety Authorities – when required by law, regulation, or CASA safety
obligations
(d) Professional Advisors – including legal or accounting services when necessary to operate
our business
(e) Third-Party Platforms – for booking, payment, or analytics purposes (e.g., Formspree)

All third-party service providers are required to handle your information in accordance with applicable privacy laws and contractual obligations.

4. Storage and Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

(a) Data is stored securely in digital systems with restricted access
(b) Paper records, if any, are kept in locked storage
(c) Sensitive data such as passport details are handled only when required for regulatory
compliance or operational purposes

While we strive to protect your information, no transmission or storage method is 100% secure.

5. Cookies and Tracking Technologies

(a) We use cookies, analytics, and similar technologies to improve website functionality, user
experience, and performance
(b) Cookies may track site usage, form interactions, and preferences, but do not collect
personally identifiable information unless voluntarily provided
(c) Users can manage or disable cookies via browser settings; some features of the website
may not function without cookies

6. Your Rights

Depending on your location, you may have rights under privacy laws, including:

(a) Access your personal information held by us
(b) Correct inaccuracies in your personal information
(c) Request deletion of your personal information, subject to regulatory obligations
(d) Withdraw consent for certain uses of your information
(e) Object to or restrict processing of your personal information
(f) Receive a copy of your personal information in a structured, portable format

Requests to exercise these rights can be sent to our contact information below.

7. Data Retention

(a) We retain personal information only as long as necessary to provide our services, fulfill legal
obligations, or enforce agreements
(b) Once no longer required, information is securely deleted or anonymized

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

9. Changes to this Privacy Policy

(a) We may update this Privacy Policy periodically to reflect changes in our practices or
regulatory requirements
(b) The effective date at the top of this page indicates the latest version
(c) Continued use of our website or services constitutes acceptance of any updated policy

10. Contact Us

For any questions about this Privacy Policy or to exercise your privacy rights:

Email: info@airporterinternational.com
Phone: +61 425 811 789
Address: Southbank, Melbourne, Victoria 3006, Australia


Air Porter International – Privacy Policy

Effective Date: 09 December 2025

Air Porter International (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide.

This Privacy Policy explains how we collect, use, store, and share information when you use our website or book private charter services.

1. Information We Collect

We may collect personal and non-personal information from you, including:

(a) Personal Identification Information

  • Full name, email address, phone number, and residential address

  • Passport, visa, or other travel documentation if required for your booking

  • Payment information (processed securely via third-party payment providers)

(b) Passenger and Booking Information

  • Flight itinerary details (departure/arrival airports, dates, times)

  • Number of passengers, special requirements (dietary, medical, mobility assistance)

  • Optional services requested (catering, ground transport, VIP handling, pets, etc.)

(c) Technical and Usage Information

  • IP address, browser type, device type, and operating system

  • Pages visited, interactions with forms, and website usage data

  • Cookies and similar technologies for analytics and functionality

(d) Third-Party Information

  • Data collected through integrated third-party services (e.g., Formspree for booking forms)

  • Information from operators or service providers when required to fulfill your booking

2. How We Use Your Information

We use your information to:

  • Process and manage charter flight bookings, including confirmations, schedules, and optional services

  • Communicate important information regarding your flight or service changes

  • Ensure compliance with Civil Aviation Safety Authority (CASA) regulations, Air Operator Certificates (AOC), and other legal or regulatory requirements

  • Provide personalized services, including tailored flight options and recommendations

  • Conduct internal business operations, data analysis, and service improvementinitiatives

  • Respond to inquiries, complaints, or customer service requests

  • Protect our rights, property, and safety, as well as that of our clients, operators, and partners

3. Sharing Your Information

We will never sell your personal data. Information may be shared only with trusted parties strictly necessary to provide our services:

  • Licensed Air Operators – to arrange and operate flights on your behalf

  • Service Providers – for optional services such as catering, ground transfers, VIP handling, pet transport, and airport lounge access

  • Legal, Regulatory, or Safety Authorities – when required by law, regulation, or CASA safety obligations

  • Professional Advisors – including legal or accounting services when necessary to operate our business

  • Third-Party Platforms – for booking, payment, or analytics purposes (e.g., Formspree)

All third-party service providers are required to handle your information in accordance with applicable privacy laws and contractual obligations.

4. Storage and Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

  • Data is stored securely in digital systems with restricted access

  • Paper records, if any, are kept in locked storage

  • Sensitive data such as passport details are handled only when required for regulatory compliance or operational purposes

While we strive to protect your information, no transmission or storage method is 100% secure.

5. Cookies and Tracking Technologies

  • We use cookies, analytics, and similar technologies to improve website functionality, user experience, and performance

  • Cookies may track site usage, form interactions, and preferences, but do not collect personally identifiable information unless voluntarily provided

  • Users can manage or disable cookies via browser settings; some features of the website may not function without cookies

6. Your Rights

Depending on your location, you may have rights under privacy laws, including:

  • Access your personal information held by us

  • Correct inaccuracies in your personal information

  • Request deletion of your personal information, subject to regulatory obligations

  • Withdraw consent for certain uses of your information

  • Object to or restrict processing of your personal information

  • Receive a copy of your personal information in a structured, portable format

Requests to exercise these rights can be sent to our contact information below.

7. Data Retention

  • We retain personal information only as long as necessary to provide our services, fulfill legal obligations, or enforce agreements

  • Once no longer required, information is securely deleted or anonymised.

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

9. Changes to this Privacy Policy

  • We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements.

  • The effective date at the top of this page indicates the latest version.

  • Continued use of our website or services constitutes acceptance of any updated policy.

10. Contact Us

For any questions about this Privacy Policy or to exercise your privacy rights:

Email: info@airporterinternational.com
Phone: +61 425 811 789
Address: Southbank, Melbourne, Victoria 3006, Australia